Straightline Solutions supports iGaming start-ups and established operators across marketing, technology, operations, outsourcing and call-centre work.
Marketing
Support for campaigns, content, email, retention and reporting.
Technology
Support from planning and requirements through to testing, deployment and training.
Operations
Operational support for onboarding, workflows, reporting tools and handover.
Call Centre
Customer-contact capability through CallX1, our wider Straightline Solutions services.
Service Areas
Straightline Solutions is organised around the work iGaming teams often need outside their core team. Use one service area, or use more than one when the project crosses functions.
MARKETING
Support for acquisition, content, email, retention, reporting, traffic-source coordination and campaign activity. Organise marketing tasks and keep activity linked to the channels already in use.
Support for planning, requirements, design, prototyping, software development, testing, deployment, reporting systems and training. Give technical work a clear delivery path from planning through to handover.
Support for onboarding, software training, reporting tools, customer workflows, fraud filtering, chargeback mitigation and after-sale service tasks. Give operational work clear task ownership, process support and handover points.
Customer-contact capability delivered through CallX1, the dedicated call-centre platform connected to Straightline Solutions. Place call-centre work in a specialist environment while keeping it connected to the wider service model.
